Cyna launches 24/7 managed SOC to empower MSPs and secure SMEs

For more than three years, we directly supported over 500 SMEs and mid-market companies across every industry in France. But as we gained experience, another reality became obvious: these businesses weren’t abandoned, they were simply poorly supported.

This is where our managed 24/7 SOC for MSPs comes into play.

MSPs on the frontline, with a turnkey 24/7 SOC to resell

Most SMEs already work with an MSP. They rely on them to deploy workstations, administer Microsoft 365, manage backups, email, and networking. Naturally, when a problem arises, the MSP is the first point of contact.

Yet in most cases, that trusted IT partner lacks both the resources and the business model to add a serious cybersecurity layer to their offering:

• build a SOC? → too complex, too costly
• hire an analyst? → unrealistic for a regional MSP
• resell a solution without support? → too risky

And yet, MSPs are best placed to protect SMEs. That’s why we designed a managed 24/7 SOC specifically for them: enabling MSPs to add true cybersecurity value to their stack without changing tools, without hiring, and without starting from scratch.

This SOC acts as a natural extension of their capabilities.

A 24/7 SOC built on field experience

We wanted to create a model that is simple, actionable, and usable, not an over-engineered platform, nor a hollow marketing promise. Our SOC offering is built on three solid foundations:

• a fully operational, French-based SOC available 24/7, ready to deploy fast with local experts
• an integrated CERT, capable of responding to incidents as they happen
• an agnostic architecture, compatible with existing EDR tools and Microsoft 365 environments

The goal is clear: don’t disrupt what already works, but add critical value where it’s missing. The MSP keeps the client relationship, their stack, their workflows. Cyna brings the power of a SOC and the responsiveness of a CERT, making our SOC solution essential.

A platform built for MSPs at the core of the service

At the heart of our SOC offering is a platform designed for IT providers. It simplifies day-to-day management of client environments with fast deployment, clear supervision, a multi-tenant interface, and dashboards/reports on vulnerabilities and monthly activity.

In just a few clicks, an MSP can activate a tenant, view security events, prioritise actions, and access incident history. The aim is to save time, not add complexity.

We’ve also included resources to support resale: commercial kits, pre-packaged EDR + SOC bundles, pre-sales support, marketing and communication materials. On top of that, we provide training and even sales support for client meetings.

We know that technology alone isn’t enough. MSPs also need help to highlight and demonstrate cybersecurity value to their clients, many of whom don’t fully realise the risks they face.

Not just another product, but a new scale for SME cybersecurity

Protecting SMEs has been our mission from day one. What’s changing today is how we deliver it. Instead of working only directly with end customers, we’ve chosen to empower those already in touch with them, equipping and supporting MSPs so they become the new frontline defenders for SMEs.

Cyna’s 24/7 SOC isn’t reserved for a few select partners. It’s built to be accessible to all MSPs who want to scale their services without added complexity.

We’re not just offering a solution. We’re enabling a new way to fight cyber threats, together.